Frequently Asked Questions

Everything you need to know about hiring our soft play equipment.

Soft play is a safe, fun play environment made up of padded equipment such as ball pits, slides, tunnels, and climbing shapes, designed especially for young children.

Our soft play is suitable for children from 0-6 years old.

Yes! All equipment is made from soft, padded materials and is designed with child safety in mind. Adult supervision is still required at all times.

Yes, children must be supervised by a parent or responsible adult at all times while using the soft play equipment.

Absolutely. All soft play equipment is thoroughly cleaned and sanitised before and after each session or hire to ensure a safe and hygienic environment.

We recommend comfortable clothing and socks. Shoes should be removed before using the soft play area.

Yes! We offer soft play hire for birthday parties, christenings, weddings, baby showers, schools, and other events. Get in touch to discuss your requirements.

Sessions times are flexible to suit your event.

Yes, we handle delivery, setup, and collection so you can relax and enjoy the event.

Prices vary depending on the package, duration, and location. Please contact us for a personalised quote.

Yes, a non-refundable deposit is required to secure your booking, with the remaining balance due 14 days before your event. Bonds are not required.

Our cancellation policy will be explained at the time of booking. Please contact us as soon as possible if you need to make changes.

If your booking is outdoors, setup is subject to suitable weather conditions. Safety is our priority, and we may need to cancel or relocate in poor weather.

Soft play equipment can be set up indoors or outdoors on a flat, clean, and safe surface. For outdoor setups, the area must be dry and fully covered. We require enough space for safe setup and access.

Yes, we cover all over Adelaide, South Australia. Travel fees do apply and are calculated at km from the Windsor Gardens location.

You can book by contacting us via our website or social media. We recommend booking early to avoid disappointment.